Legal Information

Privacy Policy

Norstone Australia Pty Ltd (“Norstone”, “we”, “us”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What We Collect

We may collect your name, email address, phone number, postal address, and project details when you submit an enquiry, request samples, or contact us directly. We collect only what is necessary to respond to your request.

How We Use It

Personal information is used to respond to enquiries, process sample orders, provide quotes, and send relevant product information where you have indicated interest. We do not sell or share your information with third parties for marketing purposes.

Website Analytics

Our website may use cookies and analytics tools (including Google Analytics) to understand how visitors use the site. This data is aggregated and does not identify individuals. You may disable cookies in your browser settings.

Access & Correction

You have the right to request access to, or correction of, your personal information held by us. To make a request, contact us at norstone.com.au/contact-us.

Contact

Privacy enquiries: contact form or call 1300 293 226.

Terms of Use

By accessing this website you agree to the following terms. If you do not agree, please do not use this site.

Permitted Use

This website is provided for informational purposes relating to Norstone products and services. You may browse content for personal, non-commercial use only. Reproduction, distribution or commercial use of any content without prior written permission is prohibited.

Accuracy of Information

Product specifications, pricing, availability and technical data on this website are provided in good faith but may be subject to change without notice. Confirm current specifications with our sales team before ordering.

Third-Party Links

Links to external websites are provided for convenience. Norstone is not responsible for the content, accuracy or privacy practices of any third-party website.

Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes are subject to the exclusive jurisdiction of the courts of New South Wales.

Disclaimer

To the maximum extent permitted by law, Norstone Australia Pty Ltd excludes all liability for any loss or damage (including indirect or consequential loss) arising from the use of, or reliance on, information provided on this website or in our product literature.

Natural stone is a product of nature and exhibits inherent variation in colour, texture and patterning. Product images on this website are representative only. Norstone strongly recommends ordering samples before committing to a purchase. Norstone accepts no liability for colour or texture variation between samples and installed product.

Installation of Norstone products must comply with applicable Australian Standards, local building codes, and manufacturer guidelines. Norstone is not responsible for outcomes arising from incorrect installation or use of the product outside its intended application.

Copyright

All content on this website — including text, photography, product images, technical drawings, videos, graphics and the site design — is the intellectual property of Norstone Australia Pty Ltd or its licensors and is protected by Australian and international copyright law.

The Norstone name and product names including PLANC™, AKSENT 3D™, LYNIA™, XL Rockpanels™ and MONAROSTONE™ are registered trademarks. Refer to our Trademarks page for full registration details.

Requests to reproduce content for editorial, academic or non-commercial purposes should be submitted via our contact form.